MAN ServiceCare

We are digitalising our proactive maintenance management system.

Simply book MAN ServiceCare online and review your maintenance status at any time.

Not everything that is digital is necessarily new. However, what is new is the way in which things are becoming so simple and straightforward. MAN ServiceCare proactive maintenance management offers increased vehicle availability thanks to forward planning and smart bundling of maintenance appointments. The MAN service outlet takes care of vehicle analytics as well as the coordination and management of maintenance appointments. On the RIO platform, you can now view the maintenance status and mileage of your vehicles. In addition, you will receive email notifications on subjects such as activating and deactivating the service as well as upcoming maintenance appointments. The service will be continuously expanded in order to make your day-to-day operations even easier and to optimise administrative procedures. The result of this is excellently maintained vehicles, maximum vehicle availability, reduced fuel consumption and streamlined daily business operations.

The first step has already been taken. Enter the world of MAN DigitalServices with MAN ServiceCare proactive maintenance management. Make your business more transparent and more efficient.

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MAN Digital Services

The benefits of MAN ServiceCare at a glance

  • Maximum vehicle occupancy
  • Optimised and coordinated maintenance and repair appointments
  • Facilitated scheduling
  • Excellently maintained vehicles
  • Increased resale value
  • Free service
  • Quick and simple access to the maintenance statuses of your vehicle fleet

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System requirements:
In order to be able to book MAN ServiceCare, you need the RIO Box, our on-board telematics module (Telematik-Bord-Modul)*.

A simple prerequisite for using MAN ServiceCare is that you register your company and your vehicles on the RIO platform (TB Digital Services GmbH, a subsidiary of the Volkswagen Truck & Bus group) start.rio.cloud. By registering, you activate data transmission via your RIO Box and thereby enable the free basic RIO Essentials service. You can then book MAN ServiceCare for your vehicles free of charge.

* Compatibility
RIO Box: As of 01/08/2017, standard in all Euro 6c MAN Trucks.
Telematik-Bord-Modul 2: MAN TeleMatics® services will continue to be available in the usual form and via the usual access points until the agreed contract end date. Migration to the RIO platform by retrofitting the RIO Box.
Telematik-Bord-Modul 1: For more information about the possibilities for connecting your TBM1 vehicles, contact the RIO Customer Care hotline (0800 - 22 55 07 46)

Already concluded MAN TeleMatics® and MAN ServiceCare contracts will run until the agreed end date.